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Prime Health
Legal Document

Cookie Policy

This Cookie Policy explains how primehealthinfo.info uses cookies and similar tracking technologies to recognize you when you visit our website. It clarifies what these technologies are, why we use them, and your rights to control our use of them in the context of your browsing experience.

Last updated: 28 Aug 2026 Applies to: primehealthinfo.info
01

What Cookies Are

Cookies are small data files that are placed on your computer or mobile device when you visit a website. They are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by Prime Health are called first-party cookies, while cookies set by parties other than us are called third-party cookies. Third-party cookies may be set when you interact with embedded content, analytics tools, or payment infrastructure that runs on our pages but is operated by another company.

02

Essential Technical Cookies

Some cookies are strictly necessary for the operation of our e-commerce platform. These allow you to move around the site and use its features, such as accessing secure areas or maintaining your shopping cart items as you navigate between pages.

Without these cookies, the core services of primehealthinfo.info cannot be provided effectively. Essential cookies do not require your consent in most jurisdictions because they are required for the site to function at a basic level — for example, keeping your session active while you add items to your basket or proceed through checkout.

  • Session continuity Keeps your browsing session active as you move between product pages, your cart, and checkout.
  • Cart persistence Remembers the items you have placed in your basket so they remain there while you continue browsing.
  • Security tokens Protects against misuse of forms and ensures requests come from legitimate browsing sessions.
03

Performance and Analytics

We use analytical cookies to collect information about how visitors interact with our website. This data helps us understand which pages are most popular and how users move through the site, allowing us to optimize the navigation and content.

All information collected by these cookies is aggregated and therefore remains anonymous to the user. We cannot identify you personally from this data — we use it to spot trends such as which product categories get the most attention, where visitors tend to leave the site, and whether a particular page loads slowly on certain devices.

You can choose to decline analytics cookies through your browser settings or through the cookie preference controls available on our site. Declining these cookies does not prevent you from browsing or shopping with us.

04

Functionality and Preferences

Functionality cookies allow our website to remember choices you make, such as your login details or regional preferences. This provides a more personalized experience and ensures you do not have to re-enter your information every time you visit.

These cookies can also be used to remember changes you have made to text size or other parts of web pages that you can customize. On primehealthinfo.info, preference cookies may store your currency selection, recently viewed products, or whether you have dismissed a notification banner so it does not reappear on every page load.

Functionality cookies are not required for the site to operate, but they make repeated visits faster and more convenient. If you clear them, the site will still work — you will simply need to re-enter certain choices.

05

Managing Your Settings

You have the right to decide whether to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

Please note that if you choose to reject cookies, you may still use our website, though your access to some functionality and areas may be restricted. For example, your basket may not persist between pages, or you may need to re-enter your delivery region each time you proceed to checkout.

Browser Cookie Settings — Quick Paths
Chrome Settings → Privacy and security → Cookies
Safari Preferences → Privacy → Cookies
Firefox Settings → Privacy & Security → Cookies
Edge Settings → Cookies and site permissions

Each browser manages cookies slightly differently. Check the help section of your browser for the most current steps if the menu names have changed in recent updates.

06

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this page regularly to stay informed about our use of cookies and related technologies.

The date at the bottom of this policy indicates when it was last updated. If we make material changes to how we handle cookies, we will draw attention to the change on our website or through a notification so you can review the updated information before continuing to browse.

Related Policies

Questions about this policy?

Get in touch with our team

If you have questions about how cookies work on primehealthinfo.info or want to understand your options, our team is available during working hours.

9 Queen Street, Cardiff CF10 2AF +44 29 2017 2672 [email protected]
Mon–Fri: 09:00–18:00